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download free help desk softwareOTRS Group Announces Two Customer Support Software Training Courses in Italy in October OTRS Group, the open source customer support software giant, announces today two public OTRS Administrator Training courses in Italy. Taking place in Rome and Milan in October 2015, the courses will show users how to increase their customer service desk?s efficiency. (PRWeb September 02, 2015) full storyOTRS Group announces first ticket system training course in Brazil OTRS Group, the ticket system software giant announces its first training course, for its ticket system OTRS, for clients in Brazil. Starting September 14, 2015 the company will showcase to users how to increase their IT service desk?s efficiency through a dedicated four day programme. (PRWeb August 31, 2015) full storyOTRS Group Announces Second London-based Ticket Management Solution Training Course for UK clients OTRS Group, the open source ticket management solution giant, announces today the second public OTRS Administrator Training course in the UK. Taking place in London in September 2015, the course will show users how to increase their service desk?s efficiency. (PRWeb August 13, 2015) full storyOTRS Group announces first service desk software training course in Indonesia OTRS Group, the service desk software giant announces its first training course, for its service desk software OTRS, for clients in Indonesia. Starting August 24, 2015 the company will showcase to users how to increase their service desk?s efficiency through a dedicated five day programme. (PRWeb August 10, 2015) full storyOTRS Group Releases Beta Version of Mobile Issue Tracking Software OTRS 5 for Improved Customer Service in the Field Issue tracking software provider OTRS Group is releasing a beta version of its new software release, OTRS 5. The beta version comes with a new responsive design to enable usage on all mobile devices and operating systems and improve service desks? work in the field. (PRWeb August 05, 2015) full storyNamibia's Meatco Introduces Ticket Management Solution OTRS Business Solution? for Smoother Service Management Meatco, the Namibian meat processing company and largest exporter of prime beef in Namibia, is implementing the open source ticket management solution OTRS Business Solution?. With the help of official OTRS partner OSCOSM, Meatco will implement OTRS Business Solution? to make their IT Service Desk work more efficiently and business processes run smoother. (PRWeb July 07, 2015) full storyOTRS expands IT service software training into Boston for clients in the US OTRS Group, the Open Source helpdesk software giant announces new training, for its IT service software, for clients in the US. Starting August 2015 the company will showcase to users how to increase their service desk?s efficiency through a dedicated four day programme. (PRWeb June 22, 2015) full storyContent Analytics Fast Becoming an Essential Business Tool, Says New AIIM Research Three-quarters of enterprises say that there is real value to be gained from content analytics, both in business insight and risk mitigation. (PRWeb June 16, 2015) full storyVXi Corporation Showcases Avaya-Compliant Unified Communications Solutions at IAUG CONVERGE2015 VXi?s compliance-tested, high-performance UC products help Avaya customers connect, communicate and collaborate (PRWeb June 11, 2015) full storyOTRS Group Announces First Help Desk System Training Course in France OTRS Group, the help desk system software provider, announces its first OTRS training course for clients in France. Starting August 2015, the company will showcase how users can leverage OTRS to increase their service desk?s efficiency in a dedicated four-day programme. (PRWeb May 28, 2015) full storydownload free help desk software |